the Bobby Steele

Prank Chat with Dell Support

11:29:56 AM	System	Thank you for choosing Chat support. The next representative will be available to assist you shortly. While waiting, check some of our self support options above. No fear, you won’t lose your place in line!
11:29:57 AM	System	Davinder_112475 has joined this session!
11:29:57 AM	System	Connected with Davinder_112475
11:30:03 AM	Davinder_112475	Thank you for contacting Dell Technical Support. My name is Davinder and my rep ID number is 01112475. How may I assist you today?
11:30:17 AM	Davinder_112475	Hello Russ.
11:30:19 AM	Russ Rhodes	Hello, can I call you Dave ?
11:30:48 AM	Davinder_112475	Please do not worry, we can check on the issue on the chat.
11:30:53 AM	Davinder_112475	Could you please elaborate on the issue?
11:31:23 AM	Russ Rhodes	Well im trying to go to this dating website and its not working
11:31:53 AM	Davinder_112475	Thank you for the information. I’ll be glad to assist you. Please give me 2 to 3 minutes to pull up your account information.
11:31:55 AM	Davinder_112475	In the meantime, May I also have your telephone number, along with the area code to update our records?
11:32:12 AM	Russ Rhodes	well this is my friends computer
11:32:15 AM	Russ Rhodes	he is sleeping
11:32:25 AM	Russ Rhodes	I met her last night
11:32:53 AM	Russ Rhodes	Im really lonely right now and I really need help getting this to work
11:33:28 AM	Davinder_112475	I understand your concern and I will personally attend to your matter. I assure you that i will do my best to provide you quality service.
11:33:29 AM	Davinder_112475	I would like to inform you in case we lose connection, either due to a system restart or troubleshooting, you will receive a call back to resolve the issue to your satisfaction. Would that be fine with you ?
11:33:49 AM	Russ Rhodes	well i have trouble hearing which is why i need to chat
11:34:26 AM	Russ Rhodes	you arent going to leave me are you ?
11:34:30 AM	Russ Rhodes	i really need someone right now
11:34:48 AM	Davinder_112475	No, please do not worry. We are connected.
11:34:53 AM	Davinder_112475	Are you using the same system to chat with us, with which you are facing the issue?
11:35:13 AM	Russ Rhodes	I think so, it is a black one
11:36:03 AM	Davinder_112475	As per the records with me system with issue is an Inspiron 5150, with Windows XP Home installed as an operating system on it. Am I correct?
11:36:33 AM	Russ Rhodes	I think so, Im not good with computers
11:36:54 AM	Russ Rhodes	Im not good with cats either
11:37:05 AM	Russ Rhodes	but I dont really like cats so its ok
11:37:11 AM	Davinder_112475	Russ, do you get any error while trying to open that website?
11:37:26 AM	Russ Rhodes	no its just a blank screen
11:37:38 AM	Russ Rhodes	i know ive typed it out right
11:38:13 AM	Davinder_112475	May I know the name of the website you are trying to access?
11:38:38 AM	Russ Rhodes	www.adultfriendfinder.com
11:38:51 AM	Russ Rhodes	do i need the http ?
11:39:22 AM	Russ Rhodes	I used to go to it alot at my friends house, but he got mad cause i used his credit card on it
11:39:23 AM	Davinder_112475	Are you able to open other web sites on the system?
11:39:30 AM	Russ Rhodes	so now i only go on it when hes sleeping
11:39:39 AM	Russ Rhodes	yeah i got to the dell website
11:40:13 AM	Davinder_112475	Are you using wireless or wired Internet connection on the system?
11:40:23 AM	Russ Rhodes	there are alot of wires
11:40:29 AM	Russ Rhodes	which one is it ?
11:41:23 AM	Davinder_112475	Check how many cables are connected at the rear of the system?
11:41:36 AM	Russ Rhodes	ok
11:41:54 AM	Russ Rhodes	5
11:42:07 AM	Russ Rhodes	i found somthing back there
11:42:21 AM	Russ Rhodes	looks like a condom but its not in the package
11:42:28 AM	Russ Rhodes	and i found a nickel too
11:42:30 AM	Russ Rhodes	heads up
11:42:43 AM	Davinder_112475	Okay.
11:43:23 AM	Davinder_112475	Open www.google.com
11:43:23 AM	Russ Rhodes	is 5 right ?
11:43:30 AM	Russ Rhodes	ok
11:43:38 AM	Davinder_112475	Then type the name of the website.
11:43:43 AM	Davinder_112475	Then check if you are able to open it.
11:44:21 AM	Russ Rhodes	i found the website on google before by searching for horny singles, should I do that again ?
11:44:53 AM	Davinder_112475	Yes, you can do that.
11:44:59 AM	Russ Rhodes	ok 1 sec
11:45:30 AM	Russ Rhodes	i got weridtown.com and hornymatchup.com
11:45:36 AM	Russ Rhodes	let me keep looking
11:45:57 AM	Russ Rhodes	you think datemall.com is a better website ?
11:46:05 AM	Russ Rhodes	should i just go to a different one ?
11:46:12 AM	Russ Rhodes	which you think is better ?
11:46:38 AM	Davinder_112475	Please check if other website is working fine.
11:46:49 AM	Russ Rhodes	ok
11:46:56 AM	Russ Rhodes	found it
11:47:00 AM	Russ Rhodes	its blank again
11:47:05 AM	Russ Rhodes	can you get to it ?
11:47:59 AM	Davinder_112475	I cannot open such site on my system, it will show as blocked.
11:48:20 AM	Russ Rhodes	well i need to check my messages
11:48:30 AM	Russ Rhodes	i was talking to a red head
11:48:43 AM	Russ Rhodes	she had a nice ass and loves to watch ER
11:48:47 AM	Russ Rhodes	just like me
11:48:55 AM	Russ Rhodes	whats your favrotie show ?
11:49:58 AM	Davinder_112475	Russ, let us check on the issue.
11:50:11 AM	Russ Rhodes	ok, it is still blank
11:50:15 AM	Russ Rhodes	what now
11:50:39 AM	Davinder_112475	Please perform following steps:
11:50:44 AM	Davinder_112475	Click on start, click on run.
11:50:53 AM	Davinder_112475	Then type cmd
11:50:58 AM	Davinder_112475	Then click on ok button.
11:51:05 AM	Russ Rhodes	alright 1 sec
11:51:17 AM	Russ Rhodes	is this going to give me a virus ?
11:51:39 AM	Russ Rhodes	this is my friends computer and he says he doesnt want me putting viruses on it
11:52:09 AM	Davinder_112475	No, this will help us check the system.
11:52:16 AM	Russ Rhodes	ok i did it
11:53:19 AM	Davinder_112475	Do we see a small black window?
11:53:25 AM	Russ Rhodes	yes
11:53:30 AM	Russ Rhodes	looks like a virus window
11:54:09 AM	Davinder_112475	This is a DOS based window.
11:54:14 AM	Davinder_112475	Here we need to type:
11:54:17 AM	Russ Rhodes	DOS virus ?
11:54:39 AM	Russ Rhodes	I think i had that once
11:55:29 AM	Davinder_112475	In the small black window type: ping www.adultfriendfinder.com
11:57:31 AM	Russ Rhodes	says it is not recognized as an internal or external command
11:57:49 AM	Davinder_112475	Type the following:
11:57:54 AM	Davinder_112475	ping www.dell.com
11:58:23 AM	Russ Rhodes	gives me a bunch of numbers
11:59:02 AM	Russ Rhodes	should i call those ?
11:59:11 AM	Russ Rhodes	my ears arent that good
11:59:24 AM	Davinder_112475	No, that is not required.
11:59:44 AM	Davinder_112475	This means server of Dell website is reponding.
11:59:52 AM	Davinder_112475	Now type:
12:00:09 PM	Davinder_112475	ping “name of the website you want to open”
12:00:19 PM	Davinder_112475	Then check do we get numbers?
12:01:04 PM	Russ Rhodes	still says it is not recognized as an internal or external command
12:01:49 PM	Davinder_112475	Russ, this suggest service of that website is not responding.
12:02:18 PM	Russ Rhodes	but i sent some pics of me earlier
12:02:29 PM	Russ Rhodes	she is supposed to send me some
12:02:50 PM	Russ Rhodes	do you want me to forward them to you when i get them
12:02:54 PM	Davinder_112475	Russ, either those kind of websites have been blocked on the system by the user or the server is not working fine.
12:03:02 PM	Russ Rhodes	she isnt too bad looking
12:03:08 PM	Russ Rhodes	only a single bagger
12:03:13 PM	Russ Rhodes	or a six pack
12:03:29 PM	Davinder_112475	We would be glad to assist you, however to check on this issue you need to contact your ISP or experts at Dell on Call.
12:03:44 PM	Davinder_112475	Dell On Call offers support to assist you with quick and easy answers to all your questions about non-Dell branded hardware/virus & spyware related issues for a nominal fee. Dell on Call can be reached at 1-866-497-2661. Please feel free to visit our free online resource called One stop tool at www.support.dell.com
12:03:56 PM	Russ Rhodes	i cant call them though
12:04:06 PM	Russ Rhodes	my ears arent that good ever since the accident
12:04:21 PM	Russ Rhodes	remember how i told you that I’m not good with cats ?
12:04:44 PM	Russ Rhodes	my ex roomate used to through his cats at me
12:04:53 PM	Russ Rhodes	have you ever had a cat thrown at you ?
12:04:54 PM	Davinder_112475	Russ, I sincerely apologize for the inconvenience, but chat support for Dell on Call is not available.
12:05:27 PM	Russ Rhodes	do you still want me to send you some pictures ?
12:05:36 PM	Davinder_112475	No, but I have a cat.
12:05:48 PM	Russ Rhodes	what is its name ?
12:07:44 PM	Davinder_112475	Russ, let us check on the issue.
12:07:57 PM	Russ Rhodes	its still not working
12:08:03 PM	Russ Rhodes	your cat doesnt have a name ?
12:08:29 PM	Davinder_112475	Yes, her name is browny.
12:08:37 PM	Russ Rhodes	is she a brown cat ?
12:09:09 PM	Davinder_112475	Yes, brown and white.
12:09:34 PM	Russ Rhodes	my old roomates cat was named boots
12:09:48 PM	Russ Rhodes	i think because he used to kick it
12:09:54 PM	Russ Rhodes	but then he would throw it at me
12:10:04 PM	Russ Rhodes	he should have named it baseball
12:10:04 PM	Davinder_112475	Okay.
12:10:08 PM	Russ Rhodes	he was mean
12:10:20 PM	Russ Rhodes	can you put a virus on his computer for me ?
12:10:54 PM	Davinder_112475	I am sorry, I can help you check on technical issue with the system.
12:11:06 PM	Davinder_112475	I cannot put virus on your system.
12:11:21 PM	Russ Rhodes	what can you do to his system
12:11:26 PM	Russ Rhodes	as like a cat revenge ?
12:11:33 PM	Russ Rhodes	your cat would be proud of you
12:11:59 PM	Davinder_112475	Russ, we can check if all the component are working fine.
12:12:04 PM	Davinder_112475	For that we need to open device manager.
12:12:04 PM	Davinder_112475	To open device manager: Go to Start. Go to Run and type ‘ devmgmt.msc ‘.
12:12:24 PM	Russ Rhodes	what will that do ? make it explode in his face ?
12:12:30 PM	Russ Rhodes	good idea dave
12:12:34 PM	Russ Rhodes	what else
12:12:39 PM	Davinder_112475	Do we see a box with list of devices?
12:12:54 PM	Davinder_112475	No it will not explode.
12:12:58 PM	Russ Rhodes	yes there are 5 wires hanging out of the box
12:13:43 PM	Russ Rhodes	dave, can I take a quick break ?
12:13:49 PM	Russ Rhodes	do you like beer ?
12:15:34 PM	Davinder_112475	Please be back in 2 minutes.
12:15:42 PM	Russ Rhodes	im still here
12:15:47 PM	Russ Rhodes	do you have a favorite drink
12:16:46 PM	Russ Rhodes	i like to drink beer during the day and at night sometimes i drink a zima or two
12:17:19 PM	Davinder_112475	Russ, I do not drink.
12:17:28 PM	Russ Rhodes	have you ever ?
12:17:28 PM	Davinder_112475	Let us check device manager for the issue.
12:17:28 PM	Davinder_112475	To open device manager: Go to Start. Go to Run and type ‘ devmgmt.msc ‘.
12:17:34 PM	System	Sup_Gupta_131969 has joined this session!
12:17:58 PM	Russ Rhodes	who is sup gupta ?
12:18:14 PM	Sup_Gupta_131969	Hi Russ, this is Dushyant. I’m a Manager on the floor.
12:18:19 PM	Sup_Gupta_131969	How are you?
12:18:34 PM	Russ Rhodes	pretty good, dave and I have been trying to get this to work
12:19:13 PM	Russ Rhodes	dave said he isnt a drinker, do you have a favortie drink ?
12:19:44 PM	Sup_Gupta_131969	I understand. May I have a telephone number to call you back and try and assist you in the issue resolution.
12:20:11 PM	Russ Rhodes	Well I told dave that my hearing isnt as good as it used to be, so i have to use the chat to communicate
12:20:44 PM	Sup_Gupta_131969	Also, as this is a professional interaction, I’d appreciate your co-operation in keeping it that way.
12:21:01 PM	Russ Rhodes	Well I dont have a job right now
12:21:10 PM	Russ Rhodes	I like to get stuff done and have fun too
12:21:33 PM	Russ Rhodes	so i take it you arent a drinker either ?
12:22:49 PM	Sup_Gupta_131969	Russ, as I understand you are not the owner of this system. Please let me know the name of the system’s owner?
12:23:13 PM	Russ Rhodes	well I met this girl last night at the drunken taco
12:23:27 PM	Russ Rhodes	we had some drinks, and came back to her place
12:23:41 PM	Russ Rhodes	im embarrassed to say I dont know her name, and she is still sleeping
12:24:51 PM	Russ Rhodes	what should I do ?
12:25:29 PM	Sup_Gupta_131969	Russ, in this scenario, I’ll not be in a position to assist you with the issue resolution as I’m unable to verify the security information.
12:25:46 PM	Russ Rhodes	well her door is unlocked
12:25:53 PM	Russ Rhodes	should i go see what her name is ?
12:26:27 PM	Russ Rhodes	i dont think security is an issue, she gave me her keys
12:26:52 PM	Russ Rhodes	but dont you think she might be mad at me if i ask her for her name ?
12:26:52 PM	Sup_Gupta_131969	If you can let me know the name of the owner of this system, I’ll try and assist you further.
12:27:00 PM	Russ Rhodes	oh man
12:27:08 PM	Russ Rhodes	well wish me luck
12:28:50 PM	Russ Rhodes	she just hit me with her alarm clock
12:29:08 PM	Russ Rhodes	ill see if I can find her drivers license instead
12:29:19 PM	Russ Rhodes	1 sec
12:29:47 PM	Russ Rhodes	its Samantha
12:30:44 PM	Sup_Gupta_131969	May I have the complete name of the system’s owner?
12:31:01 PM	Russ Rhodes	Samantha J Kulland
12:32:31 PM	Russ Rhodes	can we fix the problem now
12:32:44 PM	Sup_Gupta_131969	Please stay with me for a moment.
12:35:14 PM	Russ Rhodes	im getting tired
12:35:20 PM	Russ Rhodes	are you drinking right now ?
12:35:36 PM	Russ Rhodes	we can cheers, lol
12:38:18 PM	Sup_Gupta_131969	Thank you for your patience, I apologize the name on the owner provided by you doesn’t matches with the details on our records.
12:38:30 PM	Russ Rhodes	what does that mean ?
12:38:47 PM	Russ Rhodes	did she steal this ?
12:39:03 PM	Russ Rhodes	I hope she isnt a burglar
12:39:26 PM	Russ Rhodes	my friend knew a burglar once, and then he had his wallet stolen
12:39:41 PM	Russ Rhodes	but then he found it a week later, he had just lost it
12:39:54 PM	Sup_Gupta_131969	Russ, in order for us to help you with the issue resolution, I’d need to confirm the name of the original owner of the system.
12:40:15 PM	Russ Rhodes	I cant ask her who she stole it from
12:40:23 PM	Russ Rhodes	she’ll hit me again
12:40:26 PM	Russ Rhodes	or worse
12:40:36 PM	Russ Rhodes	is there anything else I can do instead ?
12:40:45 PM	Russ Rhodes	should I call the police ?
12:40:59 PM	Sup_Gupta_131969	As the details provided by you don’t match our records, we can’t proceed with the troubleshooting any further.
12:41:08 PM	Sup_Gupta_131969	I request your co-operation in keeping this interaction professional.
12:41:30 PM	Russ Rhodes	well dave wanted me to forward some pictures from the website to him
12:41:33 PM	Russ Rhodes	and now I cant
12:42:19 PM	Sup_Gupta_131969	Russ, we are going around in circles here. I’d request you to contact us back with the relevant information and we’ll assist you in troubleshooting the issue further.
12:42:50 PM	Russ Rhodes	well let me try on my computer at my house, I think I need to call the cops on this girl.
12:43:00 PM	Russ Rhodes	I think that was a fake ID in her purse
12:44:07 PM	Russ Rhodes	alright guys, thanks for the help in nabbing this burglar. Dave, say hi to brownie for me, I’m going to go do what you said and explode his computer
12:46:09 PM	Sup_Gupta_131969	Russ, I’ll end this chat interaction now as despite multiple requests, we have received responses from you which are unprofessional and not related to the issue at hand.
12:46:49 PM	Russ Rhodes	I cant help it, if someone I slept with stole your guys computer and is a burglar
12:47:11 PM	Russ Rhodes	why are you yelling at me ?
12:48:39 PM	Sup_Gupta_131969	I’m not yelling at you but as these comments are not related to the issue at hand, I have requested you to refrain from deviating from the issue resolution.
12:49:23 PM	Russ Rhodes	I just want to see my messages at adultfriendfinder.com and you are saying that you cant even help me, now that is unprofessional
12:50:24 PM	Sup_Gupta_131969	Since you don’t have the relevant information, I’m afraid, I’ll not be able to assist you with the issue resolution / continue this chat interaction any further. Do contact us back with the relevant information regarding this system and we’ll assist you further.
12:50:51 PM	Russ Rhodes	Im sorry for calling you names
12:52:54 PM	Sup_Gupta_131969	Russ, all I can say is do contact us back with the relevant information regarding this system and we’ll assist you further. Have a good day!
12:52:54 PM	System	Sup_Gupta_131969 has left this session!
12:52:54 PM	System	The session has ended!

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Tuesday, May 22nd, 2007 at 12:22 pm
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Prank Chat with Dell Support

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